How to build a strong brand for your Airbnb
What is a brand and why is it important for your Airbnb
Let’s start by talking about why a strong brand for your Airbnb is so important. Let’s revisit our Palm Springs example. If I have ten beautiful midcentury modern properties to choose from in Palm Springs, how would I go about choosing which one to stay at. The first thing I could do is look at reviews, but what if all of them have five star reviews. I could then compare prices, but what if all of the prices are the same. If all else is equal, how would people really distinguish your Airbnb from others and why would they want to book a stay at your property. This is where creating a brand for your Airbnb comes in.
What is a brand? Is it a logo? Not really. Is it a trendy color palette? Not quite. So what is a brand if it’s not a logo or colors? A brand is the feelings or emotions that people associate with your property. While logos and colors influence your brand, it is a combination of many things that go into creating that overall feeling that people get when they see or interact with your property. We’re going to talk to you about the elements that help build your brand.
What goes into creating your Airbnb’s brand
Airbnb property name
While you may just want to quickly pick out a name to get your property listed, your property name is a big influence on your brand. If I want people to think of my Airbnb cabin as a fun place to stay and relax, a name like Yay Frame Cabin will convey that better than a name like Smiths Cabin. Think about what feeling or emotion you want people to have with your property and use that to help develop the name for your property.
Brand voice
It’s important to think about the way you communicate because it helps to build your Airbnb’s brand. This is why creating a brand voice for your property is important. Going back to our example of a fun Airbnb cabin, think about how your cabin would sound if it could talk to you. Would it be monotone and serious, or would it be bubbly and friendly? Naturally, it would be bubbly and friendly. To create a brand voice, you need to translate that fun personality into how you write so that your audience hears that voice come through whenever they read anything about your Airbnb. The words you choose and how you say them matter in building your brand. Make sure your brand voice is present in all communication pieces like your Airbnb listing, social media, emails, text messages, welcome book, house rules, and more.
Airbnb welcome book and signage
Building your Airbnb’s brand doesn’t stop after someone books their stay. It continues on throughout their stay and even after their stay. Don’t ignore the small details in building your brand while guests are staying at your Airbnb. The first part is creating a professional Airbnb welcome book. Your Airbnb welcome book helps to answer questions before your guests even have them. Improving their experience and overall peace of mind generates positive feelings about your Airbnb. This eventually can influence their review and how they share their experience on social media or with others.
Your Airbnb signage should also reflect your brand’s personality. Don’t overlook the importance of adding a bit of fun to your welcome sign or other short term rental signage. For your Airbnb cabin, a coffee sign could simply read, “coffee is on us.” But why not add a little fun and personality to your cabin coffee sign and say, “enjoy some warm jitters to help with the cold jitters.” Creating those small moments that make guests smile will build your brand over time.
You also want to create consistency when it comes to your Airbnb welcome book, welcome sign, signage, and other materials. Matching the look of your materials shows guests that you care and want to create a professional experience throughout their stay.
If you build it (your brand) they will come
Building your Airbnb’s brand will help you differentiate your property from others. Over time it can help you to compete without having to lower your prices. When you are able to build a vision of what it feels like to stay at your property before someone even stays, that is the essence of a strong brand. And that becomes a more powerful way to differentiate your Airbnb from the others out there.
Building your brand doesn’t need to be difficult. With Canva templates and tools you can create many of the items listed in this guide. All you need is a free Canva account. If you are looking for some of the tools and templates that can help you grow your brand we offer Airbnb welcome books, welcome signs, wall art, social media templates, and more. All of our Airbnb templates are made using Canva and are easy to customize to match your Airbnb’s style. To learn more visit our Etsy shop.